Are you experiencing difficulties managing your customer relationships and looking for the best manufacturing CRM for your Epicor Kinetic system? Choosing the right CRM solution for your manufacturing business can be challenging. There are many different types of CRM software, and just as many professionals to integrate them.
As certified Epicor implementation partners, EC Solutions is uniquely qualified to advise you on your choice of ERP and CRM. Our Epicor ERP experts invite you to browse through this guide to learn what makes a good CRM system, how to find the right one, and finally, our recommendations.
A CRM (customer relationship management) is the tool you need to keep track of your sales process, your customer data, and improve your customer experience. CRM software stands for any solution that helps your business obtain key performance indicators linked to your customer base.
CRM technology can help in different areas of your company, such as supporting your customer service and sales team efforts. With the right manufacturing CRM system, you can improve the quality of your services and increase overall satisfaction levels.
These benefits prove essential for increasing future sales and improving customer retention—two things necessary to ensure the sustainability and success of your company.
There exist 4 types of CRM tools, and they are defined as such: operational, analytical, collaborative, and strategic. Let’s break down these concepts to understand their purpose better.
High-performance CRM systems usually have these 4 types of CRM tools (operational, analytical, collaborative and strategic). However, it’s good to remember that your business is unique, and not all CRMs have the same capabilities.
Small businesses with few products may not have the same needs as larger companies. Therefore, it is imperative that you talk with experts to ensure that you integrate the right CRM software solution for your business.
Yes. Epicor CRM is an excellent customer relationship module that integrates most Epicor ERP software. It also has a mobile app, allowing greater flexibility and accessibility.
Of course. Many CRM options are available on the market, which can make finding the right solution for your business a complex task. We always recommend talking with an Epicor-certified expert to determine which manufacturing CRM solutions are best for you.
Are you looking for an advanced CRM for your Epicor ERP system? EC Solutions is a proud partner of Rolldog CRM, one of the best customer relationship management software (CRM) for Epicor Kinetic and the manufacturing industry.
If you want to leverage the latest CRM technologies for manufacturers, Rolldog customer relationship management solution might be exactly what you were waiting for. Discover how this powerful customer relationship module can help you improve customer satisfaction and loyalty, and achieve your growth objectives.
There are a lot of CRM platforms, but there are very few dedicated CRMs for manufacturing. This is why Rolldog is such an attractive and efficient option for manufacturers. Thanks to new CRM technologies, Rolldog CRM can help with the following challenges:
Rolldog CRM helps manufacturing companies optimize sales efficiency, elevate customer relationships, and drive business growth by addressing these critical pain points.
Are CRM prices a cause of concern for you? Rest assured, Rolldog is a cost-effective CRM offered in various plans to better fit manufacturers’ needs. While there is no free trial, it is an affordable, customizable CRM software that’s easy to set up and implement. Do not hesitate to talk with our experts to determine the best plan for your company.
EC Solutions’ experts are ready to help you with the implementation of your CRM system. If you have any questions concerning Rolldog CRM, please contact us. One of our Epicor implementation specialists will gladly answer all your questions and guide you toward the right technology for your business.