EC Solutions NewsEC Solutions Launches New Customer Portal

EC Solutions Launches New Customer Portal

LAVAL, QUEBEC, NOVEMBER 20, 2023. EC Solutions is a professional, reliable, innovative ERP solutions and services provider. We always aspire to excel and offer what’s best to our customers. That’s why we’re so proud to announce the launch of our brand new Customer Portal!

With our new platform, we can provide our customers with a truly distinctive service. Manage all your service requests seamlessly and more efficiently. Find out all about our dedicated Customer Portal and how it enables us to improve the quality of our services continuously.

EC Solutions Customer Portal Functionalities

As experts in Epicor ERP cloud software and an Epicor Certified Gold Partner, our aim is always to help organizations implement solutions that address all their needs. The release of our Customer Portal is firmly in line with this objective.

Centralized System for All Your Communications

Thanks to our Customer Portal, you can access all your requests and communications from a single location.

Optimized Request Management

EC Solutions designed the Customer Portal to simplify matters for manufacturers and distributors. From this platform, you can create, cancel and conclude all your requests in just a few clicks.

Global Visibility and Absolute Transparency

You can also use this platform to track the status of your requests and communicate in real time.

Customization Options

Like all products offered by EC Solutions, the platform comes with a number of customization options, such as priority adjustment. Choose which requests are most important for faster responses to your most critical issues.

Request Archive

Access a complete history of all your open and closed requests at any time.

Customer Portal Learning Center

EC Solutions also provides a knowledge library with numerous articles to help you solve your problems faster.

The EC Solutions Customer Portal: Our Solution for an Outstanding Customer Experience

EC Solutions serves a wide range of industries in a variety of sectors. We work with manufacturers dealing with complex standards and processes and distributors managing a wide range of workflows.

To simplify service requests and optimize the customer experience, we have set up this dedicated Customer Portal. EC Solutions is always looking for new ways to offer its customers exemplary service.

Take advantage of the innovative features of our Customer Portal today! We’re proud to be your partner, providing you with everything you need to perform. Your success is our success!

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