Epicor CRM: Customer Relationship Management for Manufacturers & Distributors
Did you know you can manage the entire customer journeys with Epicor CRM? This advanced CRM software makes it easier for manufacturing and distribution companies to control the execution of their customer relationship processes. All while delivering a high quality, personalized experience.
Find out all about Epicor’s mobile and integrated CRM solutions and start providing your customers with an experience that stands out on every level.
What Does CRM Stand For?
CRM is short for Customer Relationship Management. When people talk about CRM, they usually refer to a management and traceability tool for a company’s sales cycle.
Implementing a customer management solution is critical to unlocking key performance indicators linked to your customer base. Thanks to a high performance CRM module, customer support and sales managers can elevate their service quality and thus improve overall satisfaction levels—all essential elements for increasing your prospects and promoting customer retention.
What Is the Epicor
CRM Mobile App?
Epicor sets itself apart by offering 100% customizable ERP solutions, regardless of your industry. The Epicor CRM (Customer Relationship Management System) is software accessible from any smart device.
In or out of the office, this mobile CRM offers an intuitive dashboard for all users. This CRM software is a must have for simplifying the work of your sales and customer service teams.
Furthermore, the CRM module integrates easily with all Epicor solutions, such as Epicor Kinetic for manufacturers and Epicor Prophet 21 for the distribution industry.
Features Included in the Epicor Kinetic ERP CRM and P21 CRM Modules
Among the most interesting features of the Epicor CRM module are the following options:
- Contact Management
- Sales and marketing CRM solutions (email marketing automation, free trials, etc.)
- Lead and opportunity tracking
- Project management
- Mobile CRM platform
- Easy integration with multiple CRM solutions such as Salesforce.com®.
The Benefits of Epicor Mobile CRM Tool
Why integrate a tailored mobile CRM tool with your ERP software? Discover all the benefits of cloud based CRM to improve your sales, marketing, and customer relations processes.
Epicor ERP CRM Solution: The Best CRM Software for Manufacturers and Distributors
For big and small businesses working with an Epicor solution, Epicor’s mobile CRM module is the add-on you need to supercharge your customer relationships. Don’t hesitate to contact an ERP expert at EC Solutions to find out how to integrate the Epicor CRM module into your enterprise resource planning system.
FAQ Epicor CRM
Epicor CRM seamlessly integrates with all Epicor ERP packages, such as the Epicor Kinetic ERP system for manufacturers and the P21 ERP software for distributors.
Yes. EC Solutions is a partner of RollDog CRM. We can easily integrate their advanced manufacturing CRM module into your Epicor Kinetic system.
It all depends on your configuration and customization needs. For a fair Epicor price, don’t hesitate to contact EC Solutions.
Start by defining your needs and objectives, then choose a trustworthy brand. Epicor is recognized globally for its effectiveness and is used by over a thousand companies in more than 150 countries. These advanced software solutions were designed to meet the specific needs of the distribution and manufacturing industries.
If you need help maximizing the potential of your CRM solution, a certified partner like EC Solutions can help. Contact us for CRM software training adapted to your team members’ technological level.
Contact us today if you have any questions about the Epicor CRM solution or would like to integrate it with your Epicor ERP software. Our expert integrators will help you configure and customize your solution for maximum benefits.
Contact Our Experts
Laval (Quebec), H7T 2H6