Data Migration and Implementation of Prophet 21 with Tri HQ Inc.
Epicor Prophet 21 is an ERP designed for distributors, enabling the optimization of inventory management, orders, and logistics operations.
In this context, EC Solutions supported Tri HQ Inc. in the migration and implementation of Prophet 21, ensuring a smooth transition and effective adoption.
Presentation of Tri HQ Inc.
Based in London, ON, Tri HQ Inc. is a company specializing in the distribution of hydraulic and pneumatic solutions. With an experienced team, some employees had never worked with another ERP system, making the transition to a new tool particularly challenging.
An Ambitious Project: Modernizing an ERP Used for Over 30 Years
Tri HQ Inc. faced a major challenge: replacing an ERP system used for over three decades, without an internal IT team.
Objectives
– Ensure a smooth transition and effectively integrate Prophet 21
– Minimize the impact on daily operations
Challenges Encountered
– Data migration from an old ERP system with a large amount of historical data
– Training employees who have been using the same system for years
– Integration of the specific module for Parker Hannifin
– Optimization of mobility for sales teams
Tangible Results
– Simplified and secure data migration
– Customized training to ensure effective adoption
– Integration of Parker Hannifin’s specific requirements
– Improved mobility: real-time access to customer data and inventory for the sales force
Role of EC Solutions
Initially mandated to manage data migration, EC Solutions quickly demonstrated its added value. The relationship expanded to include full support, encompassing training and the implementation of Prophet 21.
The expertise and close collaboration of the EC Solutions team helped reduce the stress associated with this transition and ensured an optimal deployment.
“I recommend EC Solutions, and I have already done so. Their team was so efficient with us that I wanted to share the peace of mind they provided with other companies in the same situation as ours (P21).”
– Bill Smith, Vice President and General Manager of Tri HQ Inc.
Video Testimonial
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Entrust Your Epicor Prophet 21 Data Migration to EC Solutions
EC Solutions has cutting-edge expertise in the distribution industry and a deep understanding of the technical complexities of the Epicor Prophet 21 ERP solution. Trust our team to ensure the success of your project.